Chapter One introduction
1.1 Background of the study
1.2 Distinctions of key terms
1.3 Objectives of the study
1.4 Organization of the book
Chapter Two Literature Review
2.1 Major approaches to the study of apology
2.2 Studies on interpersonal meanings of apology
2.3 Summary
Chapter Three A Socio-fnnctional Analysis of Apology
3.1 Theoretical foundations for socio-functional analysis of
apology
3.2 An integrated model for the analysis of interpersonal meanings
of apology..
3.3 Specific illustrations to the model
3.4 Summary
Chapter Four Positioning Stance in Apology
4.1 Introduction
4.2 Positive apology: Positioning other-centered stance
4.3 Negative apology: Positioning self-centered stance
4.4 Summary
Chapter Five Expressing Affect in Apology
5.1 Introduction
5.2 Congruent realization of affect in apology
5.3 Metaphorical realization of affect in apology
5.4 Summary
Chapter Six Adjusting Interpersonal Relationships in
Apology
6.1 Introduction
6.2 Solidifying interpersonal relationships
6.3 Alienating interpersonal relationships
6.4 Summary
Conclusion
Bibliography
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